Tickets, once purchased, cannot be taken back by the box-office. But if you are unable to make it for the date of your tickets, the exchange service of Dutch National Opera & Ballet can help.
The online exchange service of Dutch Nationale Opera & Ballet lists the tickets that are available to exchange or sell. You can browse the offers, to see if the date you are looking for is already available, or you can add your own offer. Click the button below to access the exchange service:
Alternatively, you can exchange your tickets (up to 1 day before the performance) by calling the box-office: +31 (0)20 6 255 455. There is a charge of EUR 3 for this service.