To ensure that your visit is as safe as possible because of the coronavirus, Dutch National Opera & Ballet follows the guidelines of the National Institute for Public Health and the Environment (RIVM). Before you come to us and during your visit, we ask you to keep an eye on a number of things. Together, we guarantee your and our health.
Here you can read more about our measures and find answers to various questions relating to your safety.
The City of Amsterdam strongly advises the wearing of mouth masks in indoor areas as well. Dutch National Opera & Ballet follows this advice. Wearing a mouth shield is compulsory during a performance visit to our theatre. Once in your seat, you may remove your mouth mask.
Arrive on time
After the start of the performance we will close the doors. After that you will not be able any more to enter the performance. We therefore ask you to be present at the main entrance at least 30 minutes before the start of the performance and to enter at 1.5 meters distance from your predecessor(s). You are always welcome to arrive earlier. The main entrance is opened 60 minutes before the start of the performance. Keep in mind that you are not allowed to leave the auditorium during the performance. We wish you a great time at the Dutch National Opera & Ballet!
Enough space, safe distance
In the box office area, the entire foyer and the auditorium, we will make sure you have enough space. You can be assured that you will be able to keep 1,5 meters distance from other guests. We will make sure you can keep 1,5 meters distance in the auditorium as well. There will be a minimum of 3 seats between you and the following guest.
When you enter the theater, we will ask you to disinfect your hands. Your ticket (either printed or on your phone) will be scanned from a safe distance.
Coats and bags
For your safety, we will keep the checkroom closed. You may bring your coat and bag into the auditorium. We ask that you do not bring bags larger than A4 size.
Heath check and guidance
There are several theater employees present, who will guide you (as well as your fellow visitors). An employee will go through the health check with you and instruct you on routing and seating. We will make sure other visitors don't have to cross you to get to their seats after you have sat down. You can take your coats and/or bags with you to the foyer and the auditorium. The cloackroom will be closed.
The ventilation in the Dutch National Opera & Ballet consists of 'Circulation', as advised by the REHVA (Federation of European Heating, Ventilation and Air Conditioning Associations). This means that the incoming air throughout the building is 100% outside air. No air is reused (recirculation). Our inflow capacity, the amount of fresh air blown in, came out of the tests as more than sufficient. The good ventilation does also mean that it feels a bit colder than normal. Please take this into account when choosing your clothing.
Clean sanitary facilities and furniture
We will make sure that we can welcome you in a clean environment. Before every performance, we clean the foyer, auditorium and bars very thoroughly. Door knobs, handrails, tables, toilets and other surfaces are cleaned extra often.
In our theater, we handle a pin only policy, so we will be able to serve you faster and saver. At the bar, the store and the ticket office, you can pay contactless.
Maximum amount of visitors
Dutch National Opera & Ballet is allowed to receive 250 visitors per performance. No more than 4 tickets per person will be sold.